Project Management

Deb Cote is the senior director of strategic planning and performance in information services at Boston's Dana-Farber Cancer Institute (DFCI). She co-founded the DFCI Project University and DFCI Projects in Practice training programs, increasing project management, process improvement, and change management knowledge and application throughout the institute. Prior to working at Dana-Farber and Mass General Brigham, Cote held project management and professional services implementation leadership roles in the high-tech industry. She has also worked in the software, government contracting, publishing, and higher education sectors. In addition to teaching at Harvard Extension School, Cote is an adjunct faculty member at Northeastern University and is a guest speaker at numerous healthcare, project management, and business analysis conferences. She is a member of the Project Management Institute (PMI), the Healthcare Information and Management Systems Society, the International Institute of Business Analysis, the College of Healthcare Information Management Executives, the Microsoft Project User Group, and the Standish Group. Cote earned her BS at Boston University, MA at Northeastern University, and PMP from PMI.

David A. Shore, PhD, is a recognized authority on innovation, managing change initiatives, and gaining competitive advantage. Throughout his career, Shore has worked to combine research, consulting, and teaching to build constructive links between theory and practice. He serves as an instructor at Harvard Extension School. He is also distinguished professor of innovation and change at Tianjin University of Finance and Economics, China, and adjunct professor of organizational development and change at the School of Business, University of Monterrey, Mexico. Shore is a faculty member of The Governance Institute and Executive in Residence at Enable East in the United Kingdom. He has held visiting professorships including in Amsterdam, Santiago, and Shanghai, consulted on six continents, and delivered keynote addresses and workshops for groups across multiple industries. Previously, Shore spent two decades at the Harvard T.H. Chan School of Public Health, where he served as associate dean. As Executive Director of the school’s Center for Executive and Continuing Professional Education, he founded and directed Forces of Change, The Trust Initiative, and the certificate program on launching and leading successful change initiatives. His recent books include Launching and Leading Successful Change Initiatives in Health Care Organizations (Jossey-Bass, 2014); Forces of Change: New Strategies for the Evolving Health Care Marketplace (Jossey-Bass, 2012); and High Stakes: The Critical Role of Stakeholders in Health Care, with Eric D. Kupferberg (Oxford University Press, 2011). In 2015, he was recognized as a Top Thought Leader in Trust by Trust Across America - Trust Around the World. He was also recognized for distinguished teaching performance by Harvard Extension School and was chosen to deliver two Harvard Lectures That Last and a TEDx Talk. In 2017, he was awarded a doctorate fellowship from the Academy of Multi-Skills in the United Kingdom.