The Future of Learning: Emerging Technology and Pedagogical Innovation

Dr. Gloria Tam is a learning strategist and expert in the science of learning, with over two decades of experience designing educational experiences across executive education, higher education, and public sector settings. She previously served as Global Director of BCG U at Boston Consulting Group, where she led the global client upskilling, learning, and enablement unit. In that role, her team developed and launched executive programs on artificial intelligence (AI) in business, climate and sustainability, leadership, and strategic problem solving, working closely with senior leaders across subject domain and expertise to transform organizational learning. Currently, Tam is the Director of Online Course Design and Pedagogy at Harvard University's Division of Continuing Education, where she leads course design strategy and partners with faculty to embed inclusive pedagogy, learning science, and technology-enhanced approaches into their teaching. She also champions several AI-related initiatives within Harvard's teaching and learning unit, guiding the responsible and effective integration of generative AI into instructional practice. Prior to her roles at Harvard and BCG, she was the Managing Director and Associate Dean at Minerva Project, an education technology institution known for its active, science-of-learning-based pedagogy. There, she curated and scaled interdisciplinary leadership programs and applied learning experiences, including the flagship Managing Complexity course, and developed custom learning portfolios for organizations such as General Electric, LG, the University of California, Berkeley, and Esade University. She also served as Executive Director of the Center for Customer Insights at Yale School of Management, where she designed and led executive education on behavioral science, decision-making, and consumer insights. Tam holds a PhD in cognitive science/neuroscience from the University of Cambridge.