Crisis Management and Emergency Preparedness

Harvard Extension School

MGMT E-5090

Section 1

CRN 26210

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As the world's struggles with COVID-19 show, crises challenge individuals and organizations to respond creatively to high-stakes and novel circumstances. Today not only traditional emergency responders (police, firefighters, and emergency medical teams) must be ready for crises, but also private and nonprofit organizations, as well as a wider spectrum of public sector responders (for example, public health, transportation, and public works). Through study of cases of a range of actual crises and of conceptual frameworks for understanding the dynamics of crises, this course takes a managerial perspective on crisis management and emergency preparedness. It focuses both on what responders must do during the critical period of crisis response and on how organizations can prepare themselves for high performance in these situations. It examines how individuals and groups make decisions in crises, identifies the skills and management systems crises demand, considers the differences between managing routine emergencies and crises, and asks how organizations can effectively prepare for crises in advance.

Instructor Info

Arnold M. Howitt, PhD

Faculty Co-director, Program on Crisis Leadership and Senior Fellow, Center for Public Leadership, Harvard Kennedy School


Nick Hambridge, MA

Institutional Risk and Compliance Officer, Office of Vice President for Finance, Harvard University


Meeting Info

M 6:00pm - 8:00pm (1/26 - 5/16)

Participation Option: Online Synchronous

Deadlines

Last day to register: January 22, 2026

Notes

This course meets via web conference. Students must attend and participate at the scheduled meeting time. See minimum technology requirements.

All Sections of this Course

CRN Section # Participation Option(s) Instructor Section Status Meets Term Dates
26210 1 Online Synchronous Team Taught Open M 6:00pm - 8:00pm
Jan 26 to May 16