Platforms and Artificial Intelligence: A Business Model
Harvard Summer School
MGMT S-5460
Section 1
CRN 36090
A business model describes the way that any entity—a corporation, nonprofit, or decentralized autonomous organization (DAO)—creates and delivers value to customers and, in return, captures value from them, often in revenue. The most significant business innovation in the last 20 years has been the multi-sided platform, where companies like Amazon, Airbnb, Alphabet's Google Adwords, and Apple's App Store connect buyers to sellers. This type of business model dominates markets, industries, competitors, and customer preferences. Despite its familiarity, this business model enjoys non-traditional economics, operations, strategy, and impact from advances in artificial intelligence (AI). This course empowers students with principles, examples, and recipes to design and analyze multi-sided platforms.
Credits: 4
View Tuition InformationTerm
Summer Term 2026
Part of Term
Full Term
Format
Live Attendance Web Conference
Credit Status
Graduate
Section Status
Open