Navigating Business Agility

Shannon Pettiford, MS, PMP, PMI-ACP, is a distinguished professional with expertise in program and project management, business process improvement, and operations management. With decades of experience, he has successfully led global projects and programs across various sectors, including digital marketing, information technology, human resources, finance, and strategic initiatives. Pettiford is also a dedicated educator, teaching graduate-level courses in project management at Harvard Extension School, Northeastern University, and the University of Kansas. A member of the Project Management Institute (PMI), he holds several key certifications, such as project management professional (PMP), Agile certified practitioner (PMI-ACP), and certified Scrum master (CSM). He earned his undergraduate degree in computer science from East Tennessee State University and a master's degree in project management from Northeastern University, with a focus on program and portfolio management. His ongoing research explores risk management, business process development, strategic initiatives, and business relationship management. Throughout his career, Pettiford has served in various roles within the information technology sector, including web developer, software programmer, systems analyst, and business analyst. He has gained extensive experience working in Fortune 500 organizations, enhancing his understanding of finance, human resources, marketing, and logistics. He serves as a Senior Information Technology Program Manager for a renowned global consulting firm focusing on mergers and acquisitions, strategy development, program management, and global business engagement models. Pettiford's outstanding track record in program and project management enables him to drive organizational performance, implement cost-saving strategies effectively, and lead business transformation initiatives.